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He Wei " high-quality goods course " ?
From;    Author:Stand originally

High-quality goods course is one of types of example of high-quality goods service that civil aviaton total bureau decided to be founded in entire industry in December 1996. The high-quality goods course that offers at that time shares 6: One Shanghai of one Guangzhou of Beijing, Beijing, one Frankfurt of one Hong Kong of Beijing, Beijing, Shanghai, one Singapore of vitriol of fir of the name of a river in Shaanxi and Henan provinces, Guangzhou.
On course of these 6 high-quality goods, share 397 flight numbers every week, take boat of the whole people 4% of weekly airliner gross. Favour takes the passenger of these airliners to be able to discover, the crew on the airliner all is the outstanding demonstrative crew of each airline, level of the hardware establishment of engine room, service reached domestic top-ranking level. Because, the airliner that flies on high-quality goods course must achieve the requirement of civilized airliner. Civilized airliner also is one of kinds of example of high-quality goods service that civil aviaton total bureau erects.
The airliner that flies on high-quality goods course serves passenger satisfaction to lead besides cabin outside must achieving 95 % , still must reach the following level: Flight and accident of air defence safety are 0, normal ratio reachs the flight number 90 % , rate of baggage carriage accident does not exceed extremely one of. In establishing a procedure, each airline from strict requirement, all achieve exceeded this level even, advanced what civil aviaton whole serves a level to rise greatly thereby.
Always assume the airline of task of flight of airliner of high-quality goods course, all exert all over skill, for a short while a batch " name spy actor is new " service brand appearances on the airliner in succession appear, be like " the birthday in sky " , " special fare serves card " , " in sky early tea " etc, the content that makes the airliner serves is more rich and diversiform, accomplished meticulously, guests feel at home truly. Each airline promotes the characteristic service of high-quality goods course extend other line, make high-quality goods consciousness thorough popular feeling, "Before the service starts to talk at the passenger " active service, " see the real situation at fine point " careful service, " the heart is old passenger of pregnant of young disease damage " special service, " it is difficult to discharge care to solve for the passenger " outspread service is waited a moment, made the rich intention that high-quality goods serves.



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